Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Problem

When I log in I get a message that says: Folio Viewer registry settings need updating

Solution

This message is encountered when the Windows Registry gets overwritten as a result of Windows/Office Updates being applied, hence when the LawMaster application is used for the first time after the Windows/Office Updates the registry keys required by LawMaster need to be inserted into the registry again. 

The registry change is needed for the LawMaster Folio Viewer to work.

Each user will need to click Yes when they encounter this message in order to allow the program to make the required changes.
If a user doesn't have admin access on their PC they will need to speak to their IT administrator to resolve this.

Panel
bgColor#fff

NB: The Registry Settings that are applied can be found in “C:\Program Files (x86)\LawMaster\Client\PracticeManagement\Versions\10.XX.XXXX\FolioViewer_Registry.reg”. It is an HLKM.

NOTE: the registry file may change in future versions of LawMaster.

Content by Label
showLabelsfalse
max5
spacesLawMasterKnowledgeBase
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("registry","folio","viewer") and type = "page" and space = "LawMasterKnowledgeBase"
labelsFolio registry Viewer

Page properties
hiddentrue
Related issues